Pathetic service from Pick n Pay ASAP and the Customer Care Line!!

Every time I order from Pick n Pay ASAP there is an issue with my delivery... Firstly my goods were delivered damaged few weeks ago it took Pick n Pay weeks before replying to the emails... then eventually when they did they just gave a R75 discount coupon that is not valid when I tried using it... emailed the client service centre back and until today no response! Last time I wrote a review on a massive stone found in the Pick n Pay brown sugar and till today no apology or any feedback... Then yesterday I ordered few things online... then again something wrong my chicken I ordered was not packed... after several failed attempts to contact the store Pick n Pay Flora Centre I eventually called the call centre where I spoke to Nadine who said she will get in contact with the store and have my missing product delivered.. up until now nothing not even a follow up call or email... the Pick n Pay client care service is Pathetic there is just no systems and procedures in place when it comes to assisting a customer!!

There is always issues with deliveries, if they don't deliver a product they pack in the wrong products... then its a hassle to get in contact with one who can assist!