KG
Karen G

1 reviews | Active since Dec 2017

05 Dec 2017, 09:45

Pathetic SERVICE delivery. Pathetic customer care .

Good morning The PnPay in Kuilsriver/ Riverpark!! especially the 2 service manager's , their attitude & customer service are below pathetic. They have bad attitude, impolite & poor bussiness etiquette. They should be send for in-service training & s****s courses. They should not be working with client's, they should be put in the filing department. It's an absolute disaster to deal with unprofessional manager's We hope that they can have room for improvement!!

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Replies (3)
KG
Karen G's update05 Dec 2017, 10:47
Reviewer Update
The one Manager in particular is Brain. Unprofessional Impolite. UNKIND Inconsiderate Pathetic Service delivery Bad attitude Poor business etiquette Poor managerial s****s. Unproductive. Not effeciant Poor communication s****s. Shocked to see senior management with below pathetic service delivery In-service training & s****s courses is calling for urgent intervention ?✋
Pick n Pay
Pick n Pay's reply05 Dec 2017, 10:51
Official

Good day Karen,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas

KG
Karen G's update05 Dec 2017, 10:57
Reviewer Update
Thank you for your kind response! What action will be taken to ensure a continued & valued customer service? Thanking you. Kind regsrds