Pathetic service

I am so disappointed with ASAP Pick and Pay Decor park. I lodged a complaint on the 11th of April, and a couple of other times after and all I get is scripted responses from room different Customer care.

I need my issue of expired Sasko bread dealt with, with someone higher than a Customer Care consultant. Or maybe that's what you do? Giving customers who order online expired goods?

How difficult is it to find out what happened and ge back to a customer. Why do you have Supervisors and managers?

Am going to take this further if my issue is not addressed accordingly...