dK
denash K

1 reviews | Active since Jun 2015

22 Jun 2015, 15:01

Pathetic service again

on the 21st of June my daughter and I went to pick n pay. After choosing our groceries we went to the cashier ! The cashier was busy counting her float which took around 6mins then a group of supervisors came to her and had a good old chat and laughed and giggled away and in all this time I was not acknowledged, not even with a hello or maybe even with a \ we won't be long "! My daughter and I were totally ignored ! I then asked if I was gonna be helped but their conversation still continued ! I then asked for a manager but as usual this pick n pay never has any managers available !! I eventually left my trolley full of groceries and walked out"

0
Replies (1)
Pick n Pay
Pick n Pay's reply22 Jun 2015, 16:44
Official
Hello denashk,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

We do apologise for the inconvenience caused, and for the poor customer service received.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***