TM
Terrel M
1 reviews | Active since Oct 2018
31 Oct 2019, 14:05
Pathetic service
Please don't book flights through pick n pay. Rather do it directly as they book flights through agency Flightsite. Disgusting after sale service. Already 2 weeks been sending emails calling no assistance. *********** staff at pick n pay captured incorrect date of birth when booking with id infront of them.
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Pick n Pay's replyOfficial
31 Oct 2019, 15:28Good day Terrel,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply31 Oct 2019, 15:28
Official
Good day Terrel,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team