1 reviews | Active since Jul 2015
pathetic service
I am highly disappointed by the treatment I received from a Pick n Pay cashier by the name of Persina Phala at the Glen Pick n Pay clothing store.I only shop at Pick n Pay and always have a pleasant experience hence the shock from the ill treatment received on 14/01/2016 from the cashier mentioned above.<br> I arrived to get a pair of pumps and as I approached the till I kindly greeted her and received a very cold stare. I the continued to look for my smart shopper card which she wasnt interested in since she didnt even ask me for it. She just took the shoes and scanned them. As I paid her colleague asked her y she didn't't ask for a smart shopper card. And her response was \they know they need to give me a smart shopper why must I remind them"in Zulu mind you I was still standing there. So i paid and left. As I was leaving she then made a nasty comment about people coming in so late they want to close. And the time was 18:52 if they were closing surely I would be told apon arival that its closing time. Wow who knew one could get such ill treatment as a customer."""
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
