CM
Cherise M

1 reviews | Active since Jan 2019

13 Feb 2019, 09:07

pathetic service

Dearest pick n pay, I am still waiting for feedback regarding numerous clothing items literally falling apart at the seems, not one item is older than two months. I have sent the pictures you've requested and still absolutely nothing. Flogging a complaint off is no way to deal with your customers

0
Replies (1)
Pick n Pay
Pick n Pay's reply22 Feb 2019, 11:48
Official
Hi Cherise

Thank you for choosing Pick n Pay & taking the time to write to us regarding your concerns. Please accept our apologies for the delay in response and any inconveniences caused to you.  We have queried this with our team and have been advised that our clothing team is looking in to this. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
Kind Regards, Pick n Pay Team