GV
Gavin V

1 reviews | Active since Feb 2013

14 Nov 2015, 11:45

Pathetic Service

I work in Benmore Gardens and have to use Pick 'n Pay on a daily basis as there is not much of a choice in the Centre for food. I dread going there as I know that it does not matter what time of day I go, I will not get in and out in less than 10 minutes. You ALWAYS wait for service in that place. Just today I went to buy one Russian, that took 20 minutes (11h00) and 5 minutes for a roll. My staff also HATE going cause they know that it will take 30 minutes out of there 1 hour lunch time just to get something to eat. So Pick 'n Pay Benmore you suck! I also tell my customers to avoid using you if possible!

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Replies (1)
Pick n Pay
Pick n Pay's reply16 Nov 2015, 12:09
Official
Hello GavinVlok,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***