Pathetic Service

This has got to be the most *********** and unprofessional service I have personally received.<br> <br> On Saturday morning i purchase an iTunes voucher of R150, only to find out when i got home, it was not activated properly. Immediately i return to the store to explain and show them the error i was receiving. I presented all the information needed for them to either refund or assist me in obtaining a new voucher however to no avail. I was assisted by three Managers/Supervisors, the first one i approached left me to be assisted by another one, only for him to return with lunch in his hands and asked me if i was sorted. The current one assisting me helped a staff member purchase item and the last manager told me i must call iTunes it is there error???!!!!!<br> <br> I then drove to Canal Walk Yesterday to the iStore as the call centre line was closed only for them to confirm that the fault is initially with the Retailer as they were supposed to activate it properly.<br> <br> All of this time wasted, not to mention money, and now I feel disappointed as a consumer as this is not the kind of service I expected from Pick n Pay.<br>