Pathetic service

Pick 'n Pay family store in Cape Town has the worst customer service ever. From the hot foods section up to the POS(tills) I don't get any satisfaction. Yesterday a till operator just left her work station whilst we were still standing in the que because she had to go and buy herself something at the hot foods section b4 it's sold out. She even had the guts to tell us this. When I went to another till, another PnP employee came to this till operator and started a personal conversation which lasted for more than a minute which before she resumed to help us. I must say every time I go there, there'll always be something that ****es me off.