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Bradley B

1 reviews | Active since May 2012

28 Jun 2015, 00:00

Pathetic service

We decided to go to Pick n Pay Family store in Brackenfell on Saturday evening around 8:00 pm. I worked A little late and we decided to make a nice mutton pot. We did most of our shopping but when we came around to the meat department ,I was totally shock due to the fact that there was not much meat on the shelves. So we decided to make a Beef pot. There was around 10 packs of meat laying there but disgustingly gross. We would not feed my dogs this ****. The family packs were just thick pieces of fat and sinew. I spoke to a few of the employees and found out that the Block man did not cut any meat on Saturday morning in order to supply their customers for the Day. I eventually spoke to the Manager and he was aware that the blok man left him with empty shelves. We managed to make up a pack that looked half appertising but ended up been tough as hell.<br> Pick n Pay Family store makes soo much money and this is what they think of their customers,Shame on the Owner or Owners and their Management staff.They are all pathetic in my eyes because they must know what is going on in their store. I ask 7 people including the Manager if he would buy that beef for his family and guess what? no

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Replies (1)
Pick n Pay
Pick n Pay's reply30 Jun 2015, 07:44
Official
Hello bluefish,

Please accept our apologies for this poor shopping experience.

I have escalated this matter to our W. Cape Regional office for their attention, and they will be in contact with you shortly, with a view to resolution.

Kind regards
Wendy-Lee
Customer Care
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