1 reviews | Active since Sept 2013
Pathetic service
<p>I have been shopping at Rosmead Pick n Pay since the store opened. On two occasions now I had stop shopping and go to Spar because of pathetic service. I have spoken to Collin the manager twice already - but he does not care about customers. On 10 January 2017, I entered the store and stood with another customer at the counter to process lotto tickets. Two female staff were busy chatting at the courtesy counter (facing us) but does nothing. I wave to get her attention, she then flags Peter (most competent staff) to come and attend to us. I then established that she was in charge since Collin had already left (17h50). I was so frustrated that I walked out and spent my R500.00 at Spar down the road. I left a note at the store for Collin to phone me, but he did not. It is expected. Maybe you should bring Manager Anerle back. </p>
Good day Pragasen,
Thank you for taking the time to write to us.
Kindly accept our apologies for the unfortunate service received.
We are addressing your concerns with our management team and will be in touch with feedback.
Kind Regards
Anwar Mooideen
Good day Pragasen,
Thank you for taking the time to write to us.
Kindly accept our apologies for the unfortunate service received.
We are addressing your concerns with our management team and will be in touch with feedback.
Kind Regards
Anwar Mooideen
