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Annah M

1 reviews | Active since Nov 2015

19 Jan 2025, 10:18

Pathetic service

Pick and ASAP service is pathetic no customer service at all, you place an order and it takes almost 2 hours for your order to be delivered and to cancel the order it takes 7days for the money to clear. What does ASAP mean????????

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Replies (2)
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Annah M's update19 Jan 2025, 14:29
Reviewer Update
Why must my order automatically be placed in Newmarket whereas there is a pick and pay in Brackendowns. Your response is shocking seeing nothing wrong with an order being delivered after 2 hours. You can do better please take accountability and correct where you need to correct....
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Annah M's update19 Jan 2025, 14:32
Reviewer Update
The order that came after 2 hours was missing one item and it's been 1h30 minutes since I called the call centre and till now there is no communication on the item that was not packed. Poor customer service you don't deserve even one star