1 reviews | Active since Jan 2019
Pathetic PnP
So this is now my 3rd posting about Pick N Pay. On my first one I heard back and it was requested I send an email with pictures of damaged goods, which I have done, two weeks ago and still no response. I have since posted on here again and not even a response to my complaint by Pick n Pay. Honestly this is beyond pathetic now. R500 to repair seams on clothes purchased in the last two months. However they are stitching their viscose items is not working and now costing me money. I'm highly annoyed now at the lack of a response and will now be contacting the CPA and will just cc Pick n Pay in. When you email you get a response about how one of their superheros will get back to you asap, are these heros the ones stitching the clothes too? Is that why they don't respond. There is only a star on here cause I had to atleast put one.
As requested from your Facebook post, can you please send us the pictures of the damaged goods , as the team we have forwarded the complaint to are currently waiting for that info. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, Pick n Pay Team
As requested from your Facebook post, can you please send us the pictures of the damaged goods , as the team we have forwarded the complaint to are currently waiting for that info. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, Pick n Pay Team