1 reviews | Active since Jul 2011
PATHETIC Pick n Pay Southdowns
I have written numerous poor reviews about Pick n Pay Southdowns. Each time I get a call from the manager, but NOTHING more happens after the call to improve the service and they just seem to get worse! My last 2 visits resulted in the following:
I was looking for Mr Muscle Shower spray and the refills, I spoke to the manager as there was not stock of either on the shelves. Manager told me that they no longer stock the refills of the Mr Muscle spray bottles. I asked him to speak to head office as he told me that they control stock for the store and was told that they have previously relayed feedback to the head office from customers, but ultimately the head office decides and basically 'do not take into account their or their customers' feedback After being told that they will no longer stock either product, the spray bottle is available there now.
Yesterday I popped into the store to buy the bare minimum. 2 out of the 6 items I bought had the incorrect price when they were rung up - more expensive than they price on the shelves of course. This is an ongoing issue that I have raised before, wonder how many of their customers they actually ***** from on a daily basis?? FIX YOUR STORE!!!!
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
