PATHETIC Pick-a-Pay

The most pathetic on-line service ever. I placed an on-line order on black Friday and Pick-a-Pay immediately takes payment. Half my stuff did not arrive and despite more than 4 hours on calls with the customer care yields no response. Ten days ago I was told that the balance of my goods will be sent within 3 days. It is ten days later and I am on the line again. I will NEVER use this service again and will definitely not even support this store again they are not worth my money, time and effort. People that I spoke with during the past two weeks that were of no help was 29/11/2018 Casey 30/11/2018 Maxwell 2/12/2018 Desire 3/12/2018 Desire, and was promised to get delivery for FREE, up to now I did not receive this apparent reimbur*****t 6/12/2018 No answer at call centre 7/12/2018 No answer at call centre 10/12/2018 Have been waiting now for 30 min to speak with an apparent Hendrick, because I am not prepared to listen to their promises that they will phone me back