CO
Carla O

1 reviews | Active since Dec 2019

25 Mar 2020, 22:45

PATHETIC! PATHETIC! PATHETIC

I am completely and totally disgusted at the service received from pick n pay kraaifontein drwin road. I have logded 2 complaints on hellopeter received a call from the branch manager and assisstant manager who was both going to investigate and provide me with feedback. Dated back a month or more to date i wait and wait and wait. Your service is pathetic and im no longer interested in dealing with the people who is suppose to be the management that explains the pathetic service received from staff learnt by example. I would please like for someone with authority and customer service ettiquette to please contact me.

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Replies (1)
Pick n Pay
Pick n Pay's reply27 Mar 2020, 11:28
Official
 
Good day Carla Van Oordt, 
 
Thank you for taking the time to address your concerns with us. 
 
We are following up with our management team. 
 
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. 
 
Kind Regards,           
The Pick n Pay Team