PATHETIC ONLINE SHOPPING SERVICE

Placed an order online on 01/02/19 for delivery on 02/02/19 between 11am and 12 midday. By 12h05, no delivery and no one has contacted me to say there is a delay. I decide to contact customer care, was told they would get back to me. 30 minutes later…nothing. I call customer care again, this time to just cancel the order…12h55 am still on the line to try sort this out. It was only just after 13h00 that the delivery arrived. When I asked the driver why the delivery was so late, he tells me he is new on the /job and does not know the area. This he says with an attitude. As he takes out the delivery bins and opens them he just flips my groceries from one bin to the other, some he actually just threw into the next bin. He was just sulking, unfriendly. After I’ve packed my stuff in my bags he hands me over a page. Doesn’t even say “complete this part etc”. He decided I will figure it out for myself. He will not bother explaining. After I completed the form, he tells me to take one page. Now the page I am supposed to take is stapled to the one he has to keep. Well his other had was “busy” holding his phone so he was not gonna bother to separate the two pages himself. I held the one, he held the other, he just tore it off. And his page was partly torn. He then walks over to the driver side of the van and just drives off. No good bye or indication that we are done..So I had to figure out for myself that his job is done. This guy honestly doesn’t like his job, didn’t mind hiding it for the sake of the customer. Honestly he could not care that I noticed that he did not like being there