PZ
Pieter Z
1 reviews | Active since May 2011
02 Feb 2015, 17:29
Pathetic Online Shopping
I sent this email to [Email Removed] on Friday 30 January 2015 and have not received a response:<br> <br> \I tried out online shopping for the first time after seeing advert on your [URL Removed] address saying that the first delivery will be free.<br> <br> Took about an hour to choose my basket - took especially long to get used to the interface.<br> <br> After all this there is no free delivery!!!<br> <br> I then called your helpline
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Replies (1)
Pick n Pay's replyOfficial
03 Feb 2015, 10:32Hello Pieter89,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
Pick n Pay's reply03 Feb 2015, 10:32
Official
Hello Pieter89,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***