1 reviews | Active since Jul 2017
Pathetic Food - Rude Staff Manager -Thembi
<p>I bought food(combo)from Pick and Pay The Grove mall today. When i get to the office and opened the food, the rolls was very hard i could not even bit it. When i have checked the expiry date it said best before 18/07/2017.When i phoned to store i spoke to a lady with the name Thembi. I have asked her if she is the manager. She immediately answered me rudely.I have tried to explain her about the food, she asked me what do i want her to do rudely.She said that she will send some one to collect the food. Until now nobody came to fecth the food,nothing</p>
Good day Johana,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor product quality & bad service experience.
We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.
Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and welcome your feedback to improve our services.
Kind regards
Vanitha Venketas
Good day Johana,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor product quality & bad service experience.
We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.
Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and welcome your feedback to improve our services.
Kind regards
Vanitha Venketas