PATHETIC CUSTOMER TREATMENT

Pick and Pay advertised BIO CLASSIC 5kg @R99.99. The special started 15th Sept and when I visited my local store today they were out of stock. They looked on the stock control for all the branches and said there was no stock at any store. I called Amanda at the customer care and she said it was strange that there was no stock and she would try and locate some for me. I wanted it today to take to the farm tomorrow so I called in at 6 stores in my area and was told the same story that no stock had been delivered to cover the special. Rather pathetic merchandising when it's such a good price, didn't they think it would sell so quickly? Amanda called me late afternoon to say she couldn't help. Lots of offers for rainchecks but that's just not good enough. Then some blame laid at door of supplier who want to move stock quickly for some reason or another ( change in branding ?) and they only have limited sellable stock. Whoever is at fault , you lost a customer!