Pathetic Customer Service ever

What a pathetic customer service we have received from Pick and Pay Evaton Mall today, there is a lady called Jabulile a cashier, she thinks she owns that Pick and Pay. Went there and I needed a deep heat spray, she was so rude and unwilling to assist even she was told that customers were buying one thing. How could she?? The other staff member was willing to assist because she could see it was something for a pain whereas she was very unwelcoming and not assisting. She could just let us know that she is the owner and therefore whatever cent we bring is not important. Some other things we should think out of the box because of humanity.