Pathetic Customer service

For the past 4 weeks, no one has come back nor did the store manager call me wrt my complaints. This was the feedback.

Please accept our sincere apologies for the overall poor customer service you've received as a whole. Kindly note we have escalated your query to the store and they will be in contact with you shortly. For your records, please see reference number - ***

Till date No store has called me, yet you expect me to still go and be a loyal customer!