NE
Ntombo'mxhosa Entle
1 reviews | Active since Jan 2020
27 Jan 2020, 18:22
Pathetic customer service
Worst customer service from a supervisor/manager at the phillipi junxion branch. There's a lady with dreadlocks that threw me with a brochure of a smartshopper when i went into the store for a replacement with no instructions as to what to do with it as they machine was supposedly offline. ******ed
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Pick n Pay's replyOfficial
28 Jan 2020, 09:55Good day Zintle,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the bad service and inconvenience caused.
We are addressing your concerns with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team
Pick n Pay's reply28 Jan 2020, 09:55
Official
Good day Zintle,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the bad service and inconvenience caused.
We are addressing your concerns with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team