Pathetic customer service
<p>I sent a complaint on the pick pay customer service portal more than a week ago. I received an automated acknowledgment. That was the extent of the response. To date heard nothing further. Clearly the retail group cares very little about their consumers. Perhaps they have outgrown their customers. Now that I have resorted to hello Peter, maybe I would receive a response. </p>
Good day Lee,
Thank you for taking the time to write to us.
Kindly accept our sincerest apologies for the poor service received.
Please forward us your email to *** and we will gladly assist further.
Kind Regards
Anwar Mooideen
Good day Lee,
Thank you for taking the time to write to us.
Kindly accept our sincerest apologies for the poor service received.
Please forward us your email to *** and we will gladly assist further.
Kind Regards
Anwar Mooideen
Good day Lee,
Thank you for taking the time to write to us.
Kindly accept our sincerest apologies for the poor service received.
Please forward us your email to *** and we will gladly assist further.
Kind Regards
Anwar Mooideen
Good day Lee,
Thank you for taking the time to write to us.
Kindly accept our sincerest apologies for the poor service received.
Please forward us your email to *** and we will gladly assist further.
Kind Regards
Anwar Mooideen
Good day Lee,
Thank you for taking the time to write to us.
Kindly accept our sincerest apologies for the poor service received.
Please forward us your email to *** and we will gladly assist further.
Kind Regards
Anwar Mooideen
Good day Lee,
Thank you for taking the time to write to us.
Kindly accept our sincerest apologies for the poor service received.
Please forward us your email to *** and we will gladly assist further.
Kind Regards
Anwar Mooideen
Well, I emailed as requested, not even an acknowledgement from yourselves. I am well aware of the generic responses from companies on this site which are aimed at creating an impression that they respond and are customer focused. Your customer service is putrid, what was the purpose of asking me to send an e mail if no one was going to respond. You are infuriating customers rather than dealing with their concerns.
Well, I emailed as requested, not even an acknowledgement from yourselves. I am well aware of the generic responses from companies on this site which are aimed at creating an impression that they respond and are customer focused. Your customer service is putrid, what was the purpose of asking me to send an e mail if no one was going to respond. You are infuriating customers rather than dealing with their concerns.