1 reviews | Active since Mar 2013
Pathetic customer "service".
Good day,
I posted a Hellopeter review on the 20th of June about PnP and was sent a reply stating that I should forward the issue details to a given email address.
I had done as requested on the 21st of June, but no reply was received. I followed up again on the 26th of June, and again, no response was received.
I then posted a follow up comment on the Hellopeter post on the 28th of June, and once again, no response was received.
PnP really is displaying some pathetically poor levels of customer "service".
Good day Mohammed,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the inconvenience caused. Please forward us your complaint with the store name that overcharged you or send it to *** so we can address.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Good day Mohammed,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the inconvenience caused. Please forward us your complaint with the store name that overcharged you or send it to *** so we can address.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team