1 reviews | Active since Jan 2017
Pathetic customer service
Total disgusted with the service I received on Friday the 16 March 2018 I visited the the arbour crossing branch at around lunchtime waited in the express line for 30 minutes.Their was a manager who was interested in the quenes all just walked passed us.When I final met with the manager and complained to him his response was I made my point and his sorry is this customer service.i will never go back to that store I live in the area will drive to seadoon checkers.
Good day Rojaspree,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Rojaspree,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas