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Meera D
1 reviews | Active since Jul 2025
07 Aug 2025, 11:37
Pathetic Customer Service
I had sent an email to Pick n Pay to advise regarding the poor quality of one of their items based on the comparison to previous. The response I got from someone by the name of Chevonne Terenye Emery is that I needed to complete a long data sheet! I had provided the photo of the product in question. I did email her back to say that I don't have all the information they require but the photo I had sent, together with the branch in question should be sufficient to address the issue. I did state that I was not looking for any kind of compensation just that the issue be addressed with the said branch and the quality to be improved. I then didn't hear back from this individual.
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Meera D's updateReviewer Update
13 Aug 2025, 08:22AND AS STATED I DID GIVE YOU THE STORE NAME AND THE DEPARTMENT WILL BE THE BAKERY ... NO BRAIN REQUIRED TO FIGURE THE DEPARTMENT OUT!!! I DO NOT HAVE THE RECEIPT OR THE PACKAGING WHEN THE RESPONSE TO MY COMPLAINT WAS SENT SO WHAT DO YOU EXPECT ME TO DO!!! I TOLD YOU WHEN I HAD PURHCASED IT, THE STORE AND NOW I HAVE EVEN GIVEN YOU THE DEPARTMENT AS YOU CANNOT FIGURE OUT THAT THE DEPARTMENT WHERE A PIE WILL BE MADE IS THE BAKERY. ABSOLUTELY PATHETIC!!!!
MD
Meera D's update13 Aug 2025, 08:22
Reviewer Update
AND AS STATED I DID GIVE YOU THE STORE NAME AND THE DEPARTMENT WILL BE THE BAKERY ... NO BRAIN REQUIRED TO FIGURE THE DEPARTMENT OUT!!! I DO NOT HAVE THE RECEIPT OR THE PACKAGING WHEN THE RESPONSE TO MY COMPLAINT WAS SENT SO WHAT DO YOU EXPECT ME TO DO!!! I TOLD YOU WHEN I HAD PURHCASED IT, THE STORE AND NOW I HAVE EVEN GIVEN YOU THE DEPARTMENT AS YOU CANNOT FIGURE OUT THAT THE DEPARTMENT WHERE A PIE WILL BE MADE IS THE BAKERY. ABSOLUTELY PATHETIC!!!!