AP
Alicia P

1 reviews | Active since Sept 2015

03 Nov 2015, 10:56

pathetic customer service

we have received pathetic services in regards to communication of staff at Pick n Pay Umlhanga crescent they have attitudes as if we were not paying for our groceries but they behave as if they give us free things. i am sick and tired of this store and really think it should be either taken over by new owners who can revamp everything including staff and their services cause PnP is a huge cross country grocery store and this branch completely lets the name down. PLEASE DO SOMETHING about this as the MANAGER AT THIS BRANCH NAMED DEAN, STAFF CHRISTINA AND PAM should really start bucking up cause their services are pathetic and attitudes are beyond terrible and this type of job is certainly not for them if they do not have the criteria of customer services and how to speak.

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Replies (1)
Pick n Pay
Pick n Pay's reply03 Nov 2015, 11:38
Official
Hello alley89,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***