LG
Lourens G

1 reviews | Active since Nov 2012

02 Jul 2019, 12:35

Pathetic and USELESS

Pick n Pay Quagga Centre is such a disappointment. 4 Cashiers on month end (yesterday). Tried to call and asked for manager, phone got dropped on me. Eventually found manager walking on floor. He was so rude and not interested. Staff loitering around while lines are long. Called regional manager who had NO customer service experience and so damn rude and vulgar. Is this how you operate?????????

0
Replies (1)
Pick n Pay
Pick n Pay's reply05 Jul 2019, 09:29
Official
Good day Lourens Grobler, 
 
Thank you for taking the time to address your concerns with us. 

Our team advised this has been resolved.  

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
 
Kind regards, 
Pick n Pay Team 

Best regards,