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Beena A

1 reviews | Active since Jun 2018

04 Feb 2020, 10:53

Pathetic After Service

Pick n Pay Clothing has still not contacted me in response to my post, someone from there rep**** a while back & said they were looking into it & will get back to me, won't hold my breath in case I die. Pathetic Pick & Pay service for us the consumer who helped them get to where they are.

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Replies (1)
Pick n Pay
Pick n Pay's reply10 Feb 2020, 15:04
Official
Hi Beena,

Thank you for taking the time to write to us regarding your complaint.

We have done a follow up on your complaint with our buying team.

The buyers have done their investigation and has advised that they will not be able to process either refund for this garment.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
 
Kind regards,
The Pick n Pay Team