mK
madelein K

1 reviews | Active since Jun 2013

06 May 2017, 13:18

Pathetic

<p>Your menly branch is absolutely pathetic. There is never more than 3 cashiers of till and the 3 you have is so ***********. Not only get harassed by a customer in the queue, but neither your cashier or supervisor knows how to process a transaction. When I asked them what the problem was I was ignored. In all honesty this is the worst pick and pay I have EVER been in</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply07 May 2017, 12:42
Official

Good day Madelein,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas