CV
Charne V
1 reviews | Active since Feb 2015
26 Nov 2019, 19:38
Pathetic
The ques at Bedford Centre Pick n Pay is absolutely shocking on any given day. I have never seen more than 7 of the 13 tills operational. On the 26th of November, I waited in line for more than 10 minutes ?! Customer service is clearly not a priority to the management at the branch. Absolutely pathetic to say the least!
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Pick n Pay's replyOfficial
01 Dec 2019, 16:53Good day Charne,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, your complaint was escalated to the store and it's management team on 27.11.2019.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, your complaint was escalated to the store and it's management team on 27.11.2019.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply01 Dec 2019, 16:53
Official
Good day Charne,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, your complaint was escalated to the store and it's management team on 27.11.2019.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, your complaint was escalated to the store and it's management team on 27.11.2019.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team