PATHETIC
I had 4 small items to pay , minimum tills where open so i went to the kiosk to pay my 4 items and add a coldrink just to have the lady behind the kiosk counter tell me “ i will not help you i only help for items behind me, you must go pay on the other side . For one The 5x items counter didnt have someone to assist so must the people thats buying 4 or less items stand in that long que?? Really not acceptable!!! Will not support that Pick n pay again!!!!
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Pick n Pay's replyOfficial
28 Dec 2017, 09:49Good day Jessica,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
Pick n Pay's reply28 Dec 2017, 09:49
Official
Good day Jessica,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,