Patetic service

i purchased items from pick n pay and I was overcharged.. This have been going on for a while but I left it because the cost of fuel is more then that and 2 items was not up to standard. I was angry and I logged a complaint with Amanda. The info she gave to the store was vague. Princess called me and I told her go back to the customer care department because I am not going to repeat myself. I get a call after that from a person by the name of Siren not sure what manager he is and he says come to the store and he will refund me on 1 item and then I must wait for the other item to be posted to me. i asked to speak to the regional manager and they make *********** people speak to me. Very poor service and delivery!! I am shocked with how Pick n Pay Hyper by the sea is gone with their service. These are the reference ********** 127 ********** ********** 749133

Please can I have a regional manager contact me!!