1 reviews | Active since Jan 2013
Pass PnP - shop elsewhere, save on time and effort to always be vigilant that you are not done in
Pick & Pay Hypemarket William Moffett just now. The effort to lure shoppers into the hyper must've taken a lot of effort. Hats off for the effort. The experience however was bad, as usual. You have to be so very vigilant about PnP prices - our experience almost every time is that the shelf price and the till prices differ. The prices of three of the Biggest Saving specials (25/09-01/10), had to be corrected at the till - to the discount prices as reflected on the flyer! (and shelf). The prices of the yogurt, apples and coffee. We cut our shopping trip short when we were told about the cheese price special that was not changed on the system. The cheese was not available, according to David and Tiffany as PnP HQ haven't loaded this special onto the system in time. Another pain is the constant moving around of the different departments of the store. We don't have time to trek around the store every so often to find out where is the pet food now, or where will we find the medicine, or the sweets etc. The time and effort we have to put in to shop at PnP is becoming too much of a frustration.
Good day Pieter,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Pieter,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
