KM
Kb M

1 reviews | Active since Apr 2018

02 Oct 2018, 14:19

Parmalat Lactose free milk always out of stock

For roughly the last 4 months it has become an increasing challenge to get hold of Parmalat Lactose Free milk in Bloemfontein (especially the low fat). It used to be sold in pre packaged 6 packs like all other long life milk. At any given time I have to rotate at least 3 stores to try and get the milk and sometimes all the stores are out of stock. Just this week Pick n Pay Brandwag was out of stock as they have been for 3 months, Pick n Pay loch logan is also out of stock. Its so bad there isn't even other brands of lactose free milk today just soy and almond. Is there a supply problem??? because it truly cannot be this much of a struggle every month to get Parmalat Lactose free milk. I'll even make peace with full cream as I have the last 3 months, but something is better than nothing. Please attend to this, it's completely ruining my shopping experience with you.

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Replies (1)
Pick n Pay
Pick n Pay's reply03 Oct 2018, 15:04
Official

Good day Karabelo,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the out of stock, we are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Thabisile Macuacua