1 reviews | Active since Aug 2009
Park'nPay..cos we're like Eddie Guerrero
<p>90mins free parking when shopping at PnP..NOT! On 8/5/16(i have photo evidence) I spent over R400 in PnP in under 45mins but was charged R10 for parking(U *****). The machine scanned my receipt and gave no discounts(U cheat).. I was in a hurry so I complained to a Spark employee, who advised that PnP only gives discounts if u buy from their brand match list?!?(U lie) Oh, ok..except my photo evidence shows I DID buy from their brand match list! I don't park close to PnP, I park closer to 9th ave.. so today when the above happened AGAIN, I packed my car with my R200+ groceries, and walked all the way back to PnP. After another 15minutes of explaining the situation and why I believe I should be refunded(all this was done still under 90mins), apparently the best that could be done was validation of my parking ticket for today.. that's not enough! I thought I was at fault the first time,, that I may have read the sign wrong or something(thats y i took the photo out before leaving), but now I know I did not do anything wrong! Your lack of ethics regarding what u advertise on your signage and what you actually do to enforce it, should not be my problem..and yet, it is! <br />Now I must make 2 trips from my car to PnP everytime I shop at Cresta, and hope that I make it back within 90mins of arriving at the Mall because I have to re-validate my unpaid ticket at PnP and not at the pay station.. only, I can't do that either because PnP staff told me they've stopped validating tickets in-store..except THAT'S WHAT THEY DID TODAY?! U lie, U cheat, U *****... just like Eddie Guerrero used to do.</p>
Dear Mr Kasiparsad,
Please accept our apologies for any inconvenience caused.
I have escalated this matter to our Gauteng Regional office for their attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee
Customer Care
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Dear Mr Kasiparsad,
Please accept our apologies for any inconvenience caused.
I have escalated this matter to our Gauteng Regional office for their attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee
Customer Care
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