1 reviews | Active since May 2016

18 Oct 2018, 17:03

Park meadows pick n pay. Avoid this store

Park Meadows. What is it with this store???? The teller forgets to use my loyalty card & points credit slip but I hve to be inconvenienced & stand at "customer service" for 10mins while staff shout loudly at each other!! Trying to find the right person to now rescan every item, credit me & redo the entire process!! Circus &,a hot mess. 30mins wasted. Horrid service fm Nokulungu. Eish should not be used in a business environment. It's more than Eish O****

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Replies (1)
Pick n Pay
Pick n Pay's reply22 Oct 2018, 10:11
Official

Good day Natalie Toi,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received and inconvenience caused.

We view this incident in a very serious light, we are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
Thabisile Macuacua