ER
Emmarencia R

1 reviews | Active since Nov 2013

12 Jul 2015, 07:10

Parcel counter

on friday 10 07 2015 i went to PnP and left my items at the parcel counter. started shopping and totally forgot about the items at the counter.when i got home i remembered my items and it was already late. i went to back to PnP the next day and enquired about my parcel. They asked when i had left it and the contents. as soon as i told them they located it and gave it to me hassle free. I am greatful for the excellent service, honesty and intergrity of your staff.

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Replies (1)
Pick n Pay
Pick n Pay's reply13 Jul 2015, 12:23
Official
Hello Emmz25,

Thank you for your communication about the customer service received.

We really appreciate this feedback and hope you have many happy return visits to our stores.

Your comments have been brought to the attention of senior management responsible.

Kindest regards

Marise Brown

Ref Number : ***

Best regards,