VP
Vincent P
1 reviews | Active since Jan 2021
07 Jan 2021, 15:59
Paper Patties
How disgusting it is to find paper in your ready made chicken patties. As if one of your employees is so unhappy at work that perhaps putting paper in the mix for people to eat would make them feel better. My wife and son got the unlucky sucker of a patty and pulled out bits of paper while trying to enjoy a burger. I love your guys food and have never had this problem but im horrified because I actually have no idea what my wife and child have eaten. I bought your no name crumble chick patties at benmore centre SANDTON. Ive called to log a complaint but need to wait 72 hours for a response but i feel as if it needs to be addressed asap because this is what you guys do its your trade so why wait.
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Replies (2)VP
Vincent P's updateReviewer Update
09 Jan 2021, 07:54Thank you.
I await your response.
I await your response.
VP
Vincent P's update09 Jan 2021, 07:54
Reviewer Update
Thank you.
I await your response.
I await your response.
VP
Vincent P's updateReviewer Update
11 Jan 2021, 11:29Sending me emails to rate the help I received when you guys have done nothing since this reply is pathetic.
Not even a phone call.
I will post everyday until I get a reply, I will post the pictures on all social media pages and ask my friends,family and colleagues to share until Pick n Pay decides that their customers are important, acknowledge their mistakes and that giving or providing a poor quality product is disgusting.
And then still have the audacity to block the smart shopper card used to purchase those products. Saturday I was made a fool, had to leave all my groceries because RCS can't assist me over the phone when my card was blocked.
Reset of passwords was done countless times.
The blows keeps coming. So because I sent a complaint you guys remove my right to shop there on the card completely? Is that how you Pick n Pay operates.
Hour and a half later my mother and I leave empty handed.
Pathetic.
Not even a phone call.
I will post everyday until I get a reply, I will post the pictures on all social media pages and ask my friends,family and colleagues to share until Pick n Pay decides that their customers are important, acknowledge their mistakes and that giving or providing a poor quality product is disgusting.
And then still have the audacity to block the smart shopper card used to purchase those products. Saturday I was made a fool, had to leave all my groceries because RCS can't assist me over the phone when my card was blocked.
Reset of passwords was done countless times.
The blows keeps coming. So because I sent a complaint you guys remove my right to shop there on the card completely? Is that how you Pick n Pay operates.
Hour and a half later my mother and I leave empty handed.
Pathetic.
VP
Vincent P's update11 Jan 2021, 11:29
Reviewer Update
Sending me emails to rate the help I received when you guys have done nothing since this reply is pathetic.
Not even a phone call.
I will post everyday until I get a reply, I will post the pictures on all social media pages and ask my friends,family and colleagues to share until Pick n Pay decides that their customers are important, acknowledge their mistakes and that giving or providing a poor quality product is disgusting.
And then still have the audacity to block the smart shopper card used to purchase those products. Saturday I was made a fool, had to leave all my groceries because RCS can't assist me over the phone when my card was blocked.
Reset of passwords was done countless times.
The blows keeps coming. So because I sent a complaint you guys remove my right to shop there on the card completely? Is that how you Pick n Pay operates.
Hour and a half later my mother and I leave empty handed.
Pathetic.
Not even a phone call.
I will post everyday until I get a reply, I will post the pictures on all social media pages and ask my friends,family and colleagues to share until Pick n Pay decides that their customers are important, acknowledge their mistakes and that giving or providing a poor quality product is disgusting.
And then still have the audacity to block the smart shopper card used to purchase those products. Saturday I was made a fool, had to leave all my groceries because RCS can't assist me over the phone when my card was blocked.
Reset of passwords was done countless times.
The blows keeps coming. So because I sent a complaint you guys remove my right to shop there on the card completely? Is that how you Pick n Pay operates.
Hour and a half later my mother and I leave empty handed.
Pathetic.