HP
Hanneley P
1 reviews | Active since Feb 2011
11 Feb 2019, 12:41
Pants torn
I bought pants on Saturday the 9th of Feb 2019. I fitted the pants and all good. I bought the pants. On Monday when I put on the pants it was still all good. But when I got into my car it torn at the back, and not on the seam. I bought two of the same pants only different colors. I had to change into the other pants that is exactly the same and it fits the same as the other one. The second pants did however not torn which means the first pants was weak or defective. Can I exchange it where I bought it on Saturday?
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Pick n Pay's replyOfficial
22 Feb 2019, 13:42Good day Hanneley
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. Yes you can exchange the product provided that you have your till slip as proof of purchase.
Should you need any further assistance please feel free to contact our Customer Care Team on : ***. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. Yes you can exchange the product provided that you have your till slip as proof of purchase.
Should you need any further assistance please feel free to contact our Customer Care Team on : ***. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Best regards,
Pick n Pay's reply22 Feb 2019, 13:42
Official
Good day Hanneley
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. Yes you can exchange the product provided that you have your till slip as proof of purchase.
Should you need any further assistance please feel free to contact our Customer Care Team on : ***. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. Yes you can exchange the product provided that you have your till slip as proof of purchase.
Should you need any further assistance please feel free to contact our Customer Care Team on : ***. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Best regards,