eL
eugene L

1 reviews | Active since Mar 2015

15 Aug 2016, 11:27

Pampers bought and elastic are all broken and does not stick.

<p>We bought our son a pack of pampers at ick and Pay store and all the elastic bands are broken and they do not even stick.</p> <p>I went to the store and they told me to contact Pampers to lodge a complaint.</p> <p> </p> <p>This really unacceptable and I feel very disgusted with their service.</p>

0
Replies (2)
Pick n Pay
Pick n Pay's reply15 Aug 2016, 13:02
Official

Good day Eugene,

Thank you for contacting Pick n Pay. We appreciate you taking the time to write to us.

Please accept our sincere apologies for the poor product experience

We have escalated this through to our regional team to be attended to.

Kind Regards,

Vanitha Venketas

eL
eugene L's update22 Aug 2016, 08:42
Reviewer Update

I still have not heard anything from the store or the supplier