ZVDW
Zak V D Westhuizen
1 reviews | Active since May 2019
14 May 2019, 17:57
paid up letter not being submetted
I have paid up my account last year but still I'm struggling to get my paid up letter to the credit burro I continue to have a bad name because of PnP every month I call and they ensure my stuff will be sent I have to wait 30 days just to find out the next month its still not sent who can I talk to, to get this sorted I'm getting tired of waiting and wasting my money to get the information from them
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Pick n Pay's replyOfficial
16 May 2019, 09:29Good day Zak,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team.
Your reference number is ***. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team.
Your reference number is ***. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply16 May 2019, 09:29
Official
Good day Zak,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team.
Your reference number is ***. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team.
Your reference number is ***. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team