RL
RAY L

1 reviews | Active since Jul 2011

20 Mar 2016, 11:33

P n P VIP CUSTOMERS BEWARE

If you are a P n P VIP customer and receive the VIP discount vouchers beware. P n P have now issued red books and without any notice will no longer accept any blue vouchers. They claim the blue vouchers have expired even although the expiry date on the voucher is 28th FEBRUARY 2015 and they have been happily accepting these up till end FEBRUARY 2016 !!!!!! out of the blue !! the blue are not acceptable. What about the blue coupons I still have - throw them away I am told - so much for being a VIP. Also be aware that on many of the vouchers the discount values have been halved. So P n P push up their prices EVERY WEEK - BLAMING THE DROUGHT, THE EXCHANGE RATE, THE FARMERS, THE GOVERNMENT and everything else they can think of - and in the meantime they poke the VIPs in the eye by not accepting the blue vouchers and halving the voucher values - MAKES YOU REALLY FEEL LIKE A VIP ?????

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Replies (1)
Pick n Pay
Pick n Pay's reply22 Mar 2016, 08:04
Official
Hello RayLaing,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***