1 reviews | Active since Sept 2016

30 Sept 2016, 09:48

Owner Ellisras /

<p>I went to Pick & Pay Ellisras / Lephalale on Wednesday to do Business with one of the owners. i drove 4 hours from Pretoria and spend the day in Ellisras.</p> <p>As i walked into Pick & Pay i saw a man walking past me and did not give any notice as i was thinking and in a rush and i smiled. I spoke to Hermann one of the co owners to do business with them and all of a sudden this particular man who is one of the co-owners burst into the office and told me he refuse to do business with me as i did not greet him, he said he looked me straight into my eyes and i just walked past. The more i tried to explain to him that i did not even see him the more aggressive he got towards me telling me in whatever i am saying he is not interested to hear. I felt embarrased i felt ashamed. In 20 years that i have been doing this kind of Business never have anyone treated me as a woman so poorly. </p>

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Replies (1)
Pick n Pay
Pick n Pay's reply01 Oct 2016, 17:08
Official

Good day Melanie,

Thank you for taking the time to address your concerns with us.

Please accept our apologies for the poor service received.

We are busy addressing this incident with management.

Kind regards,

Vanitha Venketas