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isabel P
1 reviews | Active since Aug 2017
02 Nov 2020, 22:14
Overcharging online purchases
I ordered online and P&P disregarded all discounted products. They charged me the full price and deducted around R500 more from my bank account than what I should have been charged. It is a week later and they are not responding to my complaints nor are they refunding me. I will think twice to ever order online from PicknPay - very bad client service.
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isabel P's updateReviewer Update
04 Nov 2020, 14:42My query relates to discounts/savings and not vouchers. You charged me the full price and ignored the savings. You sent me an sms to say that it was an error and will be corrected, but failed to do so. Should I rather address it via the consumer protection council?
iP
isabel P's update04 Nov 2020, 14:42
Reviewer Update
My query relates to discounts/savings and not vouchers. You charged me the full price and ignored the savings. You sent me an sms to say that it was an error and will be corrected, but failed to do so. Should I rather address it via the consumer protection council?