TP
Theresa P

1 reviews | Active since Dec 2015

12 Jan 2017, 18:54

Overcharging of products advertised

<p>Warning to all shoppers - check your till slips after buying goods, particularly those advertised as a "special". I have just been charged R14.50 for a hard cover exercise book which was advertised at R10.50. This was at Pick n Pay, Claremont. You will be surprised at how often this overcharging occurs. The manager of the store brushes it off as a "glitch in the system". Is this the right attitude towards the consumer ?</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply13 Jan 2017, 09:20
Official

Good day Theresa,

Thank you for taking the time to write to us.

Kindly note that we are addressing the issue with our management team and will revert with feedback.

Apologies for any inconvenience caused.

Kind Regards

Anwar Mooideen