KP
Khalil P
1 reviews | Active since Mar 2020
31 Mar 2020, 22:14
Overcharging
Have been checking my till slips for pricing recently: 4 items overcharged within last week. One example: got R1 in points on R200 purchases, but get overcharged R3. It's small change, but its the principle that matters. Wondering how many times it's happened in past when I didn't check.
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Pick n Pay's replyOfficial
02 Apr 2020, 07:35Hi Khalil,
Thank you for taking the time to write to us and for addressing your concerns with us.
Please accept our apologies for any inconveniences caused to you
We have not increase the prices of products however in some cases where the cost price has gone up, we have unfortunately had to adjust the price to reflect the price paid to the manufacturer for new stock.
We are working hard with our suppliers to keep key products available and affordable, and we have committed to the Government that we will do the same.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,The Pick n Pay Team
Thank you for taking the time to write to us and for addressing your concerns with us.
Please accept our apologies for any inconveniences caused to you
We have not increase the prices of products however in some cases where the cost price has gone up, we have unfortunately had to adjust the price to reflect the price paid to the manufacturer for new stock.
We are working hard with our suppliers to keep key products available and affordable, and we have committed to the Government that we will do the same.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,The Pick n Pay Team
Pick n Pay's reply02 Apr 2020, 07:35
Official
Hi Khalil,
Thank you for taking the time to write to us and for addressing your concerns with us.
Please accept our apologies for any inconveniences caused to you
We have not increase the prices of products however in some cases where the cost price has gone up, we have unfortunately had to adjust the price to reflect the price paid to the manufacturer for new stock.
We are working hard with our suppliers to keep key products available and affordable, and we have committed to the Government that we will do the same.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,The Pick n Pay Team
Thank you for taking the time to write to us and for addressing your concerns with us.
Please accept our apologies for any inconveniences caused to you
We have not increase the prices of products however in some cases where the cost price has gone up, we have unfortunately had to adjust the price to reflect the price paid to the manufacturer for new stock.
We are working hard with our suppliers to keep key products available and affordable, and we have committed to the Government that we will do the same.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,The Pick n Pay Team