BM
Brahm M
1 reviews | Active since Jul 2011
10 Feb 2016, 12:06
Overcharging!
Price charged at the checkout for 500g lentils 30% higher than shelf price - marked at 12.99, charged at 16.99!<br> Also, the eggs were not price-marked, so unable to make an informed choice.<br> This is the first PnP branch that I've had a price and price-marking issue with.<br> <br> On a previous occasion your bakery supp**** me with a decidedly stale croissant.<br> <br> So, my first two experiences with your store were unpleasant and quite frustrating.
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Pick n Pay's replyOfficial
10 Feb 2016, 13:07Hello BrahmM,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Customer Care
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Customer Care
Ref Number : ***
Pick n Pay's reply10 Feb 2016, 13:07
Official
Hello BrahmM,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Customer Care
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Customer Care
Ref Number : ***